Cancellation Policy

• 1. Notice of cancellation or rescheduling must be given at least 24 hours prior to the scheduled appointment.
• 2. If an appointment is cancelled or rescheduled with less than 24 hours’ notice, the clients will be charged 50% of a normal appointment cost by way of a cancellation fee.
• 3. In the event of a true, unavoidable emergency, please contact us for special consideration.
• 4. Same method of payment will be opted for refunds, which you chose while booking for the service.

Goods Delivery

• 1. Goods ordered from our website may be delivered by reputable courier companies of Australia.
• 2. We process the deliveries after receiving full payment and goods will be delivered in 3 working days to 15 working days.
• 3. If there is any damage or loos to the goods and that should be delt directly with the delivery/ courier companies, we are not responsible for that.

Returns and Refunds

• 1. If you want to return the product, please do so in 15 days of time from the date you received the product.
• 2. Opened products will not be eligible for return.
• 3. Same method of payment will be opted for refunds, which you chose while ordering the product.